Refund policy

Refund & Return Policy

Due to the personal nature of our fragrance and beauty products, all DreamBody sales are final.

We do not accept returns, exchanges, or refunds for change of mind, scent preference, or products that have been opened or used. We strongly encourage customers to review product descriptions carefully before purchasing.

Damaged or Incorrect Orders

We want every DreamBody order to arrive exactly as intended. If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery.

Please include your order number and clear photos of the product and packaging so that we can review the issue.

Approved claims for damaged, defective, or incorrect items may be eligible for a replacement or store credit at DreamBody’s discretion.

Final Sale

All fragrance, lip products, promotional items, discounted items, complimentary gifts, and samples are final sale and are not eligible for return, exchange, or refund.

By completing a purchase from DreamBody by De’Lani, you acknowledge and agree to this policy.